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There is no finish line.

You can’t be the only person driving positive change in your organization; there’s only one you. There are many other change agents in your workforce. For continuous improvement to genuinely catch on, you need other people to practice, notice ways to improve, set goals, and show other workers what they’re doing.

By successfully evangelizing your workforce, you outsource your problems to a wider set of strengths and idea sources than you could ever muster on your own. Sometimes people feel threatened when they discover that employees who are under them in an organizational chart are smart and capable. That’s a mistake. ...

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