The Wisdom of Failure: How to Learn the Tough Leadership Lessons Without Paying the Price

NINE

Living Outside the Storm

The Destructive Path of Disengagement

If you take the subway or bus to work, your commute is one filled with sights, smells, and face-to-face interactions with people and their energy, be that energy good or bad. If, on the other hand, you commute to work in your car, your experience of the journey is entirely different. You probably spend that time listening to the radio, talking on your phone (in a hands-free, law-abiding manner, of course), and relating to other drivers only in the sense that you’re annoyed with them when they won’t let you merge. Disengagement happens to all of us—it’s human. Even when we’re on the bus, we often want to be able to hide in a book or in the music on our iPods. But disengagement ...