10

Teams and Major Change

An Inevitable Combination

NO SERIOUS BUSINESS leader, adviser, or scholar disputes the vital characteristics necessary for high performance in the 1990s and beyond: visionary leadership, empowered work forces, dedication to customers, total quality, continuous improvement and innovation, supplier partnering, strategic alliances, skill- and time-based competition. Each is considered critical. Yet for many companies, building and sustaining these capabilities will require a period of major change unlike any that most of them have ever experienced.

Major change is a relative notion pertaining to degree of difficulty. Whether an organization faces major change depends on the magnitude of 1) the behavioral changes required ...

Get The Wisdom of Teams now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.