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COLLECTING AND INTERPRETING WORKFORCE SCORECARD DATA

A KEY THEME up to this point has been that line managers and HR professionals need to adopt a new perspective on what constitutes workforce success. Senior executives and line managers must understand that for most companies, workforce success is required for organizational success. Workforce success means effectively delivering the business outcomes required to execute the firm’s strategy. This new perspective poses a new challenge requiring new measures that accurately reflect the contribution of the workforce to firm success. By now it should be clear that these new measures are not just the warmed-over efficiency measures from the past. Efforts to reconfigure existing accounting and efficiency ...

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