The Roles of the CEO, Executive Team, and Workforce Metrics

THIS IS THE FIRST of three chapters addressing the execution challenge—ensuring that managers have the access, capability, and motivation to use workforce metrics to drive strategy execution. While we described the importance of aligning clear strategic priorities with workforce metrics in the first chapters of this book, in this chapter we return to these concepts and describe the specific roles and responsibilities for business leaders wishing to implement workforce measurement systems effectively in their own firms. We will attempt to provide insights into the execution challenge with examples of how firms have developed workforce and HR strategies to drive ...

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