13 HOW DIGITAL TRUST VARIES AROUND THE WORLD
by Bhaskar Chakravorti, Ajay Bhalla, and Ravi Shankar Chaturvedi
The authors are grateful to Griffin Brewer, Christina Filipovic, and the Digital Planet team at the Fletcher School, and Paul Trueman at Mastercard.
The pandemic forced rapid digitalization all around the world: Schools transformed to support online learning, many jobs became entirely remote, and automation accelerated in a wide array of industries. This digital growth demonstrated the tremendous capacity for technology to add value to our society, but it also revealed how fragile these tools—and people’s trust in those tools—can be.
To build trust in the digital systems that connect us all, it is essential first to understand how ...
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