CHAPTER 23The Most Visible Trait for Any STAR: Professionalism

What to Expect: Everyone has heard about the importance of acting like a “professional,” but how can you balance being yourself and “acting the part” at work? This chapter goes over everything you should think about when it comes to being professional.

Professionalism is knowing how to do it, when to do it, and doing it.

—Frank Tyger

Professionalism: It’s NOT the job you DO, it’s HOW you DO the job.


A friend of mine is the head of the young professionals’ employee network at a major financial services company. Regularly, he organizes after-work networking events for group members, often inviting company executives to attend and meet the company’s future leaders.

At one event ...

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