October 2011
Beginner
256 pages
6h 36m
English
Content preview from The Zappos Experience: 5 Principles to Inspire, Engage, and WOW
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
APPENDIX B: EXCERPTS FROM ZAPPOS CULTURE BOOKS
Zappos culture to me is fantastic. To be a company that sells service, not just merchandise, is unknown by most people. And a company that not only wants to WOW their customers, but also WOW their employees, is very much unknown. Free lunches and free medical are both very hard to come by in a company. The Zappos culture of WOWing the customer and their employees is absolutely awesome. In the time I have been at Zappos, I have been WOWed myself by the managers and leads; that does not happen at other companies. I love Zappos culture.
—Darlene J., CLT
Zappos has a caring, nurturing environment. I have no doubt that I am a valued team member and my team (everyone at Zappos) wants me to succeed. We ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.