About the Authors

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RICHARD A. SWANSON is professor emeritus of organization learning, policy, and development at the University of Minnesota. From 2006 to 2009, he served as the Distinguished Research Professor of Human Resource Development and the Sam Lindsey Chair in the College of Business and Technology at the University of Texas–Tyler.

Swanson is considered a top scholar in the field of performance improvement and human resource development, based on the stature and sales of his publications, his contributions to the field, and the honors he has received.

During his academic career, Swanson has served on the graduate faculties of four universities ...

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