Chapter 6Check Your Attitude at the Door

The most disgruntled employees in today’s companies are usually the twenty-somethings. Why? I think it’s because the people running the business world are of a different generation. Parents in the late 20th century were instructed to tell their children they could be anything they wanted, consuming a steady diet of “how to raise a happy, confident, socially skilled, psychologically stable, intellectually stimulated child” books. As a result, today’s twenty-somethings feel as though they are the most special people in the universe. Educated on computers and the Internet, you learned rapidly or were left behind, and now that you’re in the professional world, you’re innovative, entrepreneurial, and devoted ...

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