CHAPTER 7Step One: What’s Going On?
Step 1: What’s Going On?
Step 2: What’s Success?
Step 3: What’s the Question?
Step 4: Generate Answers
Step 5: Forge the Solution
Step 6: Align Resources
Discontent is the first step in the progress of a man or a nation.
Oscar Wilde (1854-1900)
Step One: What’s Going On?
Puzzles, Probes, and Possibilities
The exact date isn’t recorded, but I imagine it must have been a crisp January day. The light was perfect for taking photographs. A successful 34-year-old physicist inventor had decided to take his family to New Mexico for a short vacation. He needed time to think. While working for the National Defense Research ...
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