CHAPTER 12Step Six: Align Resources

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Step 1: What’s Going On?

Step 2: What’s Success?

Step 3: What’s the Question?

Step 4: Generate Answers

Step 5: Forge the Solution

Step 6: Align Resources

In preparing for battle I have always found that plans are useless, but planning is indispensable.Dwight D. Eisenhower

Step 6: Align Resources

Here Be Lions

On April 13, 1970, at almost exactly 9:08 PM U.S. Central Daylight Time, after a slight delay caused by traveling 321,860 kilometers, a radio signal crackled in a large room in Texas. Often misquoted, the voice on the radio said, “Okay, Houston, we’ve had a problem here.” That initial report from Apollo ...

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