Think Like a Software Engineering Manager

12 Engineering and operational excellence

This chapter covers

• The importance of engineering and operational excellence
• Tools to get you started
• Engineering and operational excellence as a continuous process
• How to navigate resistance and establish engineering best practices

It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is the most adaptable to change.

—Charles Darwin

As an engineering manager (EM) for a team of eight engineers, you have observed struggles in meeting customer expectations and delivering on time. The code deployment frequency—once every two weeks—is slow, causing delays in getting changes to production. Additionally, the code shipped by the team is ...