5 Delegation: Learn to let go
This chapter covers
- Differentiating among delegation, allocation, and substitution
- Understanding the when, why, what, who, and how of delegation
- Creating a framework for delegation
- Teaching delegation to others
- Knowing what to do when delegation goes wrong
Don’t be a bottleneck. If a matter is not a decision for the president or you, delegate it. Force responsibility down and out. Find problem areas, add structure, and delegate. The pressure is to do the reverse. Resist it.—Donald Rumsfeld, former U.S. Secretary of Defense
It’s Monday morning, and you’re gearing up for a busy week when, on top of everything else, an urgent email lands in your inbox, requesting a new operational dashboard. With deadlines ...
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