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DELIVER RESULTS

Own Your Dependencies to Overcome and Succeed

When a team takes ownership of its problem, the problem gets solved. It is true on the battlefield, it is true in business, and it is true in life.

—Jocko Willink

Amazon is both a world-class operator and a systematic innovator. For such a gargantuan company, it empowers people to be decision-makers in an environment that’s surprisingly free of bureaucracy. For this to work, the culture allows and enables leaders to be accountable for getting the right results.

But it’s one thing to say, “You’re accountable.” It’s another to actually create a systematic method allowing leaders to better ...

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