CHAPTER1
How We Got Here
Management is all-embracing. “There are, of course, differences in management between different organizations—mission defines strategy, after all, and strategy defines structure. But the differences between managing a chain of retail stores and managing a Roman Catholic diocese are amazingly fewer than either retail executives or bishops realize,” Peter Drucker observed. “The differences are mainly in application rather than in principles. The executives of all these organizations spend, for instance, about the same amount of their time on people problems—and the people problems are almost always the same.
“So whether you are managing a software company, a hospital, a bank, or a Boy Scout organization, the differences ...
Get Thinkers 50 Management: Cutting Edge Thinking to Engage and Motivate Your Employees for Success now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
