CHAPTER 8
INTENT ISN’T THE POINT
The Filter Harm of Microaggressions
Knowing our Filters and developing the ability to challenge them in order to shift our actions helps us to be more effective. Filters are also the source of microaggressions, a form of identity-based harm. On the path to creating greater equity, we must first ensure we’re not perpetuating or causing harm to others. Once again, to do so, we need to know how our Filters drive our thoughts and behaviors.
The Flight Attendant
Even before I could give her a hug and before she loaded her luggage in the car, she was already unloading about the flight attendant.
My daughter Elizabeth ...
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