There is no doubt that Web 2.0 technologies bring
many advantages, not least the collaborative power
of engaging with so many Web users extremely
quickly. Tapscott and Williams, in their book,
, describe the creation of a Wikipedia
account of the London bombings which occurred
in 2005:
By the end of the day, over twenty-five
hundred users had created a
comprehensive fourteen-page account of
the event that was much more detailed
than the information provided by any
single news outlet.
The first edit was posted to Wikipedia 28 minutes
after the first bomb exploded. The volume of
contributors and immediacy of responses can be
viewed on Wikipedia’s history page. The up-to-
the-minute, eyewitness Wikipedia account of the
London bombings, complete with on-the-spot
photographs, is a testament to the power and
enormous value that Web 2.0 technologies can
However, the other side of the coin is that the free,
uninhibited and undisciplined use of Web 2.0
technologies can pose serious risks. In addition to
the risks of reputation damage and breaches of
confidentiality, risks associated with Web 2.0
technologies also include hacking attacks and legal
Wikinomics, Don Tapscott and Anthony Williams,
Atlantic Books (2006).
6: Conclusion
Many hacking attacks can be prevented simply by
ensuring well written code and incorporating
security considerations as part of the Web software
development cycle.
Website administrators and their employers will
also need to gain sufficient understanding of the
relevant copyright, privacy and data protection
regulation to ensure legal compliance and to put
themselves into a position to take appropriate,
speedy action to deal with transgressions by users.

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