February 2007
Intermediate to advanced
266 pages
7h 11m
English
Content preview from Time-Driven Activity-Based Costing
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CHAPTER TWELVE
CITIGROUP TECHNOLOGY INFRASTRUCTURE DIVISION
Financial Strategies for Managing IT as a Business Within a Business
CITIGROUP, one of the largest financial services organizations in the world, offered, through four global sectors, a broad set of products and services to numerous and diverse customers. Citigroup’s corporate center provided administrative support and information technology (IT) services to the global business units. Within the corporate center, Citigroup Technology Infrastructure (CTI) operated 75 to 80 percent of the company’s technology infrastructure to provide reliable, secure, and cost effective services to about sixty units in the global sectors and the Corporate Center. CTI managed all the global mainframe ...
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