Chapter 1. Time Management Principles
Wait! Before we get started, let’s do something to make sure we actually finish.
I realize that as a system administrator (SA), you are flooded with constant interruptions. The phone rings, a customer![*] stops by with questions, your email reader beeps with the arrival of a new message, and someone on Instant Messenger (IM) is trying to raise your attention. Heck, I bet someone’s interrupted you while reading this paragraph.
I’m not going to cover how to deal with interruptions until the next chapter, and I hope you don’t take offense, but at this rate, I’m worried you won’t get that far. To mitigate this problem I’m going to share a tip from Chapter 2, which, if you implement, will shield you from interruptions between now and when we can deal with the subject of interruptions properly.
Suppose you are in an environment with two SAs. You and your coworker can agree to establish a mutual interruption shield . Before lunch, you field all the interruptions so that your coworker can work on projects. After lunch, your coworker fields all the interruptions and lets you work on projects. Obviously, if there is an emergency or an urgent request that only you can handle, you’ll drop what you’re doing. However, you’ll find that by organizing your days like this, you’ll see an immediate improvement in the amount of project work you get done. You may also find some time to read this book.
This method works particularly well when there are a lot of SAs. ...
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