In the past two decades, people have embraced communication technology. But in many ways, these miracles of convenience have robbed workers of their ability to control their own time. Multiplying points of access—voice mail, e-mail, instant messaging, audio and video conferencing, social media, texting, and of course, the cell phone—can shackle you like a house‐arrest ankle bracelet, sentencing you to a life term of continuous availability. Business colleagues can track you down on vacation, and friends can interrupt a vital client presentation. I’m not sure I’d describe this as progress, but it’s inarguably a fact of modern life.
Consider this: Every one of these interruptions—no matter how small or ...
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