FIFTEEN

Control Interruptions

UNEXPECTED AND unscheduled interruptions are among the biggest time wasters in business and industry. These interruptions can be in the form of a bell going off on your computer, a telephone ringing, an SMS message coming in on your smartphone, or people just walking into your office because they need to talk.

It turns out that people are the greatest time wasters in the world of work. As much as 50 percent of time at work is spent in idle chitchat with coworkers. Many people come into work in the morning and begin chitchatting with their coworkers, and then continue for the next two or three hours. In many environments, people don’t really start serious work until about 11:00 a.m., and then soon it is time to break ...

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