Chapter 18. Installation of Tivoli Storage Manager V6.1 on Windows 403
18.13.2 How to completely remove Deployment Engine
Normally you should avoid removing the Deployment Engine (DE), but in some cases it can
be necessary. Here we explain how to completely remove the DE:
Remove the C:\Program Files\IBM\Common directory.
Clean up the system %TEMP% directory by removing the acu_de.log file, if it is there.
Remove the %TEMP%\<username> directory, where <username> is the id of the user
that installed DE (for example, “Administrator”), if it is there.
In the Windows Services panel (Start → Settings → Control Panel → Administrative
Tools → Services), ensure that the “ACSI Service” entry does not exist. If it does exist,
make sure it is not started, and attempt to delete the service entry from the list. Windows
might not allow this, however, but it should be safe to leave the name in the list, as long as
it is not in the Started state.
Problem determination
If the Deployment Engine is not working properly and is causing the Tivoli Storage Manager
installs to fail, follow these instructions:
1. Check log.txt for the following entry return code: SI_UP_TO_DATE
– Windows: (Install directory)\log.txt
– UNIX: /var/tivoli/tsm/log.txt
2. If there is a problem with the Deployment Engine, ensure that the following files do not
exist:
–Windows:
(Install directory)\\_uninst\plan\inventory\inventoryCheck.properties
– UNIX:
/opt/tivoli/tsm/_uninst/plan/inventory/inventoryCheck.properties
Windows problem solution
Follow these steps:
1. Stop the DE service:
Control Panel → Administrative Tools → Services → IBM ADE Service
2. Run:
C:\Program Files\IBM\Common\acsi\setenv.cmd
3. Start the DE service:
Control Panel → Administrative Tools → Services → IBM ADE Service
UNIX problem solution
Follow these steps:
1. Stop the DE service:
/usr/ibm/common/acsi/bin/acsisrv.sh -stop
2. Run:
/var/ibm/common/acsi/setenv.sh
3. Start the DE service:
/usr/ibm/common/acsi/bin/acsisrv.sh -start
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