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Today's Business Communication by Robert Forbus, Jason L. Snyder

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Notes

Chapter 1

1. Quotationsbook.com (2013).

2. Kristafer (2013).

3. Berlo (1960).

4. Buck and VanLear (2002).

5. Mead (1963).

6. Rogers (1993).

7. Watzlawick, Beavin, and Jackson (1967).

8. Burgoon and Hale (1984).

9. Mehrabian (1972).

10. Neiva and Hickson III (2003).

11. Levine, Feeley, McCornack, Hughes, and Harms (2005).

12. Snyder and Lee-Partridge (2013).

13. Perez, Gorman, and Barrett (2012).

14. Klosowski (2012).

15. This section is based on Gambardella (2013).

16. Middleton (2011).

17. Garber (2013).

18. The state of meetings today (2013).

19. Merrill (2012).

20. Ferguson (2013).

21. Hamilton and Hunter (1998).

22. Priester and Petty (2003).

23. Witt Associates (2011).

24. Bolino, Varela, Bande, and Turnley (2006).

25. Holmes (2013). ...

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