How do advantage leaders approach a disruption such as COVID-19? What mindsets help or hinder? How do they sustain their own and their team's performance and wellbeing? What have they learned and taken forward? What did they leave behind? What's new in their playbook, or do they even have a playbook?
The accelerant
Everyone experienced COVID-19, and that's why The Pathway begins there, although it's not the only reason. We also start there because the pandemic became a force multiplier of change in workplace mindsets and behaviours that might have taken years to develop in other circumstances.
Early in the pandemic Martin described COVID-19 as ‘an accelerant with the potential to supercharge the adoption of technology in a way that would disrupt the world of work forever’. It was no exaggeration. There's no going back to the ways of work of early 2020, no matter how much some people might miss past habits and routines.
Here's a snapshot of what happened:
- In the blink of an eye, Microsoft Teams and Zoom enabled millions of people displaced and isolated by the virus to connect and continue working away from the office, most never to return to the old ways.
- A boom in e-commerce washed over the economy, leaving cash-and-carry retailing in its wake.
- Telemedicine and online education took a giant leap into a new digital age, changing hundreds ...
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