S&OP – See Sales & Operations Planning (S&OP).

SaaS – See Software as a Service (SaaS).

safety – Freedom from the occurrence or risk of injury, danger, or loss.

See DuPont STOP, error proofing, Occupational Safety and Health Administration (OSHA), risk management, risk mitigation.

safety capacity – Capacity that is available in case of an emergency; sometimes called a capacity cushion.

Safety capacity is planned “extra” capacity and can be measured as the difference between the planned capacity and planned demand. Examples include a medical doctor “on call,” a supervisor who can help in time of need, or capacity for overtime. Safety capacity is not just having too much capacity; it is capacity that is not actually working but can be called ...

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