Whether at home, work, or on vacation, we all have problems. Wherever there are people, problems exist. Yet problems are not necessarily bad. They can become the springboard for new ideas, technological advancements, and better careers. The key is to handle a problem correctly.

Problem analysis requires that you first know a problem exists. It also demands the ability to divorce the symptoms from the causes. It then requires taking appropriate action, but only after identifying alternatives and testing. Yet problem analysis does not stop after implementation. It repeats itself continually to ensure the solution still works.

Problem analysis offers two benefits: it forces recognition that a problem exists and impels ...

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