Chapter 3

Outside the Boardroom

The Relationship Between the TMT and Middle Managers

It is the pattern of relationships within organizations, not the fact that “great men” sit at the top of them, which makes it possible to exert influence and enhance organizational performance.

—K. E. Weick, The Social Psychology of Organizing

Top management teams (TMTs) do not work in a social vacuum. In fact, as Karl Weick’s quote illustrates, top managers impact the organization largely through their relationships with others. Inside the organization, the TMT interacts, for example, with middle managers, employees, and the board of directors. Outside the organization, the TMT may interact with clients, politicians, competitors, alliance partners, government ...

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