The following key issues are covered in this chapter.
- Facility management has a long-standing association with building maintenance management, including building services engineering, for the simple reason that in many countries the discipline has emerged from such a background.
- Once the organization has taken delivery of a new or refurbished facility, it needs to protect and enhance its capital investment, which will be expected to support the functions for which it was designed well into the future.
- The operation and management of a facility requires appropriate planned maintenance and procedures for responding to unplanned maintenance to keep it in a safe, efficient and cost-effective state. It is necessary that facility assets continue to perform as intended, retaining their value at minimal cost.
- A process approach to maintenance management should be adopted at the strategic and tactical (i.e. policy) levels, with links to operational activities. There has to be a close coupling between the organization’s business objectives, its facility management strategy and its maintenance strategy.
- Regular and planned maintenance should be regarded as a value-adding activity and not as simply a cost to the organization. A whole-life perspective needs to be adopted so that decision-making is adequately informed when having to choose between different options or methods.
- If the organization is to be compliant with legislation and to ...