Chapter 34

ISO 9000 Quality Systems

Abstract

Quality management has become a way of life in the manufacturing sector, in fact in every sector, whether service, logistic, road building, or any other sector, and its importance is widely understood. Without a system in place to establish procedure, monitor progress, and evaluate performance, it is nearly impossible to consistently deliver a quality product to your customer. This calls for a quality management system for unified standards for evaluating the processes. This chapter traces the significant development of the ISO standards and explains the various requirements laid down by this series.

Keywords

Quality management systems; ISO; ISA; UNSCC; United States Department of Defense; MIL-Q-9858; ...

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