Total Quality Management for Project Management

CHAPTER 4 – PROJECT MANAGEMENT TOOLS

I. Rubric

II. Questions to Ponder

• Do maturity models provide any added value?

• Are maturity models too abstract or are they really down-to-earth?

• How does scope change impact the WBS? Does your organization have a controlled way of updating the WBS with this content?

• How can the project manager understand the organization’s ability to respond to changes?

• Can you really count on a normal distribution for the estimates?

• Does your organization recognize the input from the experts? What happens when the “truth” is told about risk to the project?

• How can the project manager account for task variation ...