Total Quality Management for Project Management

CHAPTER 8 – INSPECTION AND QUALITY ASSURANCE

I. Rubric

II. Questions to Ponder

• Does inspection provide any added value?

• What is the “saddle point” for cost versus benefit for inspection?

• Why do we find inspection acceptable?

• Do we really need inspection of any kind?

• What is the way out from inspection, if any?

• Does inspection have any marketing value?

• Why do we have so many types of inspection?

• Why are the inspection models different and yet the same (compare and contrast)?

• Is inspection just another way to make somebody some money?

• Are the ISO standards better than the others?

• Can we rely on supplier inspection?

• Can we ...