Total Quality Management for Project Management

CHAPTER 10 – OTHER SUPPORTING INITIATIVES

I. Rubric

II. Questions to Ponder

• How does an enterprise coordinate the multitude of initiatives to produce a desired outcome?

• Do maturity models provide any added value?

• How would you determine which model would work for your organization?

• Are maturity models too abstract or are they really down-to-earth?

• Why is the maturity model approach so seductive?

• Does the enterprise really need a formal audit?

• If our organization transforms itself such that it achieves one of the “higher” levels, have we really accomplished anything?

• Does the maturity model designation have any marketing value? ...