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Quality Concepts
Total Quality Management – TQM – at the TATA Group
This is the Tata Groups’ principal goal and mission in regards to Quality Assurance:
At the Tata Group, we are committed to improving the quality of life of the communities we serve.
It was in the year 1868 that the institution which we now know as the prestigious TATAs was established by its founder and first chairman, Jamsetji Nusserwanji Tata, as a private trading firm in Mumbai. And over a century-and-a-half that firm grew steadily and transformed itself into what we now know as the world-famous Indian multibillion-dollar-worth global conglomerate called the Tata Group. ...
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