Chapter 3. LEADER REACTIONS AND STRATEGIES THAT TYPICALLY DON'T WORK

Why Identify Strategies That Don't Work?

This person did significant damage to individuals and our team. There was such a degradation of performance in the function he heads and to the business. No amount of accommodation to his whims changed the situation. It remained that "everyone else" was the problem, and he continued his reign of terror.

Quote from study respondent

Our survey gave us hundreds of examples of what leaders told us did and didn't work. Why review these here if they didn't work? By taking a look at the typical reactions to toxicity, you'll likely realize that your reactions, if similar, are not unique. At this point, it is valuable for you to consider your responses ...

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