Chapter 6. TEAM STRATEGIES
Dealing with Toxicity at the Team Level
Effective organizations have to know what's best for the good of the whole team and can't put the interests of one individual above that, or else the organization is going to break down over the long term.
As management consultants, we are not surprised very often with our clients' reports about either themselves or their organizations. We pride ourselves on remaining relatively neutral to provide our clients with unbiased viewpoints, which are the perspectives they are often seeking from us. This being said, we have to confess that we were very surprised with one particular finding in our research study: we did not expect that one person's toxic behaviors ...