About the Planning Phase Chapter

Going a Little Slower to Then Be Focused and Fast

When we are faced with a tough goal we have a natural tendency to jump right into action. After all, the sooner we get going, the sooner we’ll get there, right?

Not necessarily.

We often don’t view planning as action, and thus we end up getting poor results because, in our zeal to get going, we jump to conclusions and start “implementing” preconceived ideas too quickly. Don’t be offended, we do it too. It’s a natural tendency of our brain, which quickly fills in missing information without alerting us that it is doing so.

The planning phase of the Improvement Kata pattern involves these three steps:

1. Getting some clarity about the challenge that’s coming from ...

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