About the Expanding Upward Chapter
The Improvement Kata and Coaching Kata Are Scalable Approaches for Managing an Improving, Adapting, Innovating Organization
The roles of learner and coach repeat as you move up the organization, with each coach in turn becoming a learner. This creates a routine of exchange, both up and down the hierarchy, that has several purposes:
It develops everyone’s Improvement Kata and Coaching Kata skills, through coached practice on real things. You’re trying to build and maintain habits of scientific thinking at all levels. The more you can do that, the more power your organization has.
It communicates up the hierarchy ...