April 2017
Intermediate to advanced
220 pages
5h 32m
English
Content preview from Tragic DesignBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Chapter 5. Design Can Exclude
IN INNOVATING CONTINUOUSLY AND making our technologies more powerful, we risk making them more complex and more expensive. Unfortunately, this results in excluding a lot of people from them. As we said before, design is a bridge into technology, and it’s up to us to define how practicable this bridge will be. We do this by making sure we follow these rules:
It is accessible by everyone.
Everyone feels welcome and safe to cross it.
Its access is just.
Designing a technology that doesn’t follow these three rules will cause hurt in a very different manner from that described in the previous chapters. If a group of people are unable to cross the bridge, then they are excluded: they get left behind socially, politically, economically, and creatively. They miss out on all the things technology can enable for them.
In this chapter, we will look at how bad design can exclude people from these three angles: accessibility, diversity or inclusion, and justice. We will give best practices and tangible arguments to build a case in your company or to a client. We will learn from examples where design played a central role in creating an unjust situation and come up with ways we can help. As with all the examples in this book, we look at these design mistakes with a critical perspective in order to learn from them, not to blame the organizations, companies, or designers behind these decisions.
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.