Constructing a Training Objective
Here is a sample big-group training objective: Provide the company with a workforce that serves customer needs and produces world-class quality products.
This big-group goal is supported by many other objectives that drill down to the level of the individual. For example this large goal might be supported by the following objectives:
The employees will be able to explain the company’s customer service goal statement.
The employees will utilize the five-step method for creating a high-quality product in each aspect of their job.
Objectives Versus Goals
Higher-level objectives are more akin to goals. It does not matter what you call these statements as long as you understand how to use and construct them. In the ...
Get Trainer Basics now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
