Chapter 1
Show Me the Money!
Chapter Highlights:
♦ Opening teaser
♦ Discussion of what this book is about
Show Me the Money! Case Study
Melvyn is a 28-year-old college graduate who works as a loan officer at your bank. Let's observe Melvyn in action. It's 8:00 a.m., the official start of the workday, and there he is, already 30 minutes into his duties, reviewing files, an activity schedule, and a list of clients and payments. Melvyn is neatly groomed, dressed in shirt and tie, and appears to be both professionally engaged and on top of things. His desk is as neat as his personal appearance.
It's now 8:15 a.m. and whom do we see entering the adjoining office? Marna. Her hair is windblown as she breezes in wearing a work shirt and jeans. Her ...
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