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Training Ain’t Performance
book

Training Ain’t Performance

by Harold D. Stolovitch, Erica J. Keeps
June 2004
Beginner
207 pages
5h 20m
English
Association for Talent Development
Content preview from Training Ain’t Performance

Chapter 10

The Bottom Line: Demonstrating the Return-on-Investment of Your Interventions

Chapter Highlights:

♦ Calculating worth

♦ Calculating return-on-investment (ROI)

♦ Calculating payback period

Here is an actual scene one of us experienced. It took place in the office of the senior vice president of transportation (SVP) for a very large railway.

Case:  Not Enough to Go Around

SVP:  Look, I understand the need to train people and make them better at what they do. But, here's what I'm faced with. My transportation people tell me that they must have $100 million to upgrade our locomotives and purchase new ones. They've shown me a business case that demonstrates how much revenue we'll lose if we don't spend the money.

My information technology ...

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Publisher Resources

ISBN: 1562863673