For Further Reading

Achieving desired workplace performance from people requires a highly systematic approach to the analysis of performance gaps and a broad knowledge of the range of potential interventions to eliminate them. Training Ain't Performance has introduced you to the basic concepts and models and provided you with a solid foundation to begin your performance consulting work. Now, as you set out on your journey of helping to close performance gaps, you will find that you require more knowledge and tools to support your professional efforts.

This section provides you with a wonderfully exciting, broad spectrum of reading resources. We drew from many of these ourselves as we developed this book. What we list, chapter by chapter, either ...

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