11

Evaluation

 

 

Evaluation is closely entwined with implementation. But before you can deliver the training program, you need a plan to deliver the training and evaluate its effect on the learners.

Training should be a part of an integrated system in which performance is measured against criteria (best-practices benchmarks) that are tied to the overall organizational strategic objectives and the learning objectives.

A training program is organized around three phases of learning. Each phase provides an opportunity for you to evaluate effectiveness and learner outcome.

  • Phase 1: Setting the Stage for Learning — Provide clear task instructions. ...

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