Management offers education and professional development training, hoping to increase personal and workplace satisfaction, motivation, and productivity, but the return-on-investment is realized only if training programs, both informal and formal, are well defined, delivered, and evaluated.

Training Design and Delivery provides a comprehensive resource for training managers and trainers who are responsible for the planning, organization, design, implementation, and evaluation of training programs.

The first part of the book provides basic training design strategies that will enhance presentations and capture a learner’s attention ...

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