Preface

Management offers education and professional development training, geared to increase personal and workplace satisfaction, motivation, and productivity. However, the return on investment is only realized if training programs, both informal and formal, are well defined, delivered, and evaluated.

The third edition of Training Design and Delivery, provides a comprehensive resource for training managers and trainers who are responsible for the planning, organization, design, implementation, and evaluation of training programs.

The first part of the book provides basic training design strategies that will enhance presentations and entice learners to participate in the learning process. Specific strategies include ways to create training programs ...

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