3
The Basic Information Needed to Start a Project
What’s Inside This Chapter
Because training should guide the identified learners in developing the intended skills, designing a training program starts with gathering and interpreting information about these and related issues. This gathering and interpreting of information makes up the analysis phase of instruction.
This chapter explores the first part of the analysis process, specifically:
• The eight basic issues that a needs analysis should address
• The four methods of uncovering needs. ...
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