Training & Development For Dummies, 2nd Edition

Chapter 10

Your Job as a Facilitator

IN THIS CHAPTER

Clarifying the terms: trainer, presenter, and facilitator

Identifying facilitation techniques effective trainers use

Introducing, supporting, and processing activities

Determining how to increase participation

Building on the definitions of the profession presented in Chapters 1 and 3, I want to further clarify that our profession is about what we do, not what we call ourselves. So whether you call yourself a trainer, a facilitative trainer, a facilitator, a presenter, or a TD professional, the title doesn’t matter as long as you’re clear about what you do to ensure that learning occurs and that the learning is transferred to the workplace to make a difference.

Some believe that all a trainer does is stand in front of a group to lead a learning event. But you know that’s incorrect. An effective trainer must be able to conduct every step in the ADDIE model; must know the organization’s strategy and goals and how talent development helps achieve them; must be adept at change management, knowledge management, and coaching; and must ...