Training On the JOB: Step-by-Step Guidance Worksheets, Checklists, Case Examples Everything You Need to Succeed

How to Apply the Two-Question Technique

When the team selects a job task, write that job task at the top of the flipchart. For example, if “perform routine automobile maintenance” were selected, you would write “perform routine automobile maintenance” on the blank line beside the words “Job Task” (see Worksheet 4.1).

Note

Keep in mind the flexibility of this model. You always have two options at the point where you have asked and answered the two questions. When it is determined that any task meets the 30-minute rule, the design team may go ahead and write the training module for that task before completing the team job task analysis. (When the training module has been verified and approved, it is ready for use in training.) However, unless ...