Preface
Once upon a time, there were three brave and beautiful business people, Prince Will, Princess Beam, and King Roy. Each of these brave and beautiful people tossed and turned night after night because their business was just not right.
Prince Will was sad. He was very good at what he did at work and always stepped forward to volunteer to learn new things. His bosses counted on him to do the impossible, and he always delivered. Each time, though, he feared he might let someone down. One fateful day, he was given a new software package to use and a new process to go with it but he couldn't figure it out from the manuals, which seemed to be written in a strange, foreign language. He was afraid that Prince Will soon would be Prince Won't. ...
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